Important Info

Payment Information

All transactions will be done using Credit Card, PayPal or AfterPay. This allows for maximum protection for both the purchaser and the seller. We are based in Murarrie, QLD 4170, Australia. If you experience any issues please contact us at team@naughtynaturopathmum.com.au 

SHIPPING INFORMATION

Delivery Method

We use Australia Post e-Parcel.  Once an order has been dispatched, customers will receive an email notification with their tracking number.

Delivery Times

Please allow between 1-5 working days for dispatch depending on the current volume of orders. Once in the postal system it can take 1-3 business days for metropolitan deliveries on the East Coast, West Coast may take an extra 5 days. Rural customers should allow an extra 1-2 business days for delivery. We cannot be held liable for any deliveries which fall outside these times. Choosing the express post option will see you getting your order sooner.

Delivery Costs

Shipping costs for all Australian orders are listed below:

Regular Shipping – All Items: AU $9.90
Express Shipping – All Items: AU $15
Orders over $99 - Free Shipping
NZ - AU $15
International - AU$35 (plus any applicable duties or customs charges that may be incurred at the receiving end.)

Returns/Exchanges/Faults Information

Please refer to the Terms and Conditions

Please choose your items carefully as we do not offer a refund for change of mind on orders for personal or ready made blends.